Damaged item from a retailer copyUpdated 4 months ago

Since your order was made through a retailer, we unfortunately cannot process return, exchange, or claim directly. Each retailer has its own after-sales policy and is therefore your main point of contact.

We kindly invite you to reach out directly to the store or website where you placed your order. Please don’t hesitate to provide them with all useful information (such as photos of the item in question) to help facilitate the processing of your request.

Conversely, an item purchased on our Louise Misha website cannot be returned, exchanged, or refunded in any of our retailers.