Order and payment
I did not receive the order or shipment confirmation by email
Please check your spam or junk folder, it is possible that the email is in it. The order confirmation email is sent immediately after the order is placed. If you have not received it and your bank / PayPal or Alma/Klarna account has not been charged,
How to change or cancel my order
We cannot guarantee that an order can be modified or canceled once it is being prepared. To give us the best chance, please contact us with your requested changes and ‘Urgent cancellation’ or "Urgent modification" in the subject line. We will do our
Available payment methods
The accepted payment methods are as follows:. Credit card (Visa, Mastercard, Visa Electron, American Express)Payment in 3 or 4 installments with Alma (subject to eligibility)PayPalGift cardStore credit in the form of a promotional code. We offer 26 d
Installment plans
In France you can pay in 3 or 4 installments with Alma, a trusted payment platform with no minimum purchase required. This payment option will be offered on our Louise Misha website at checkout. For orders placed with a foreign bank account, the Klar
Checking your order status
First, please check your spam folder, as the tracking email may have ended up there!. The order confirmation email is sent immediately after your order is placed. If you haven’t received it and your bank or PayPal account has not been charged, it mea
Getting an invoice
You can view your invoices in your order history by logging into your account under the ‘Orders’ tab. From there, you can print or download your invoice by clicking ‘Print.’